Bee CRM Privacy Policy
Last updated: 07/17/2024
Your privacy is important to us. It is Bee CRM’s policy to respect your privacy regarding any information we may collect across the Bee CRM website, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We do not share personally identifiable information publicly or with third-parties, except when required to by law.
Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be considered acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.
Personal Data
How do we collect your personal data?
– **Direct provision:** When you fill out the data to register on the platform, subscribe to our newsletter, request information, participate in events or contact us.
– **Automatic collection:** Information about the device, browser, location, through cookies and browser tools.
– **Reception from third parties:** Data provided by recruitment companies, referrals, partners, service providers, suppliers or other third parties.
Reasons for collecting personal data
– **User registration:** To create and manage your account on the platform.
– **Use of the platform:** To enable features such as sending by integration, mass sending, service platform, etc.
– **Billing:** To process payments for our services.
– **Communication:** To respond to questions, compliments, complaints, suggestions and communicate with you.
– **Promotion:** To send newsletters, invitations to events, information about services, surveys, promotions, etc.
– **Marketing:** To send information about products or services.
– **Contact with customers:** To promote our activities and share information about Bee CRM solutions.
– **Satisfaction surveys:** To identify the reception of our products or services.
– **Recruitment:** To recruit new employees.
– **Usage analysis:** To understand the use of the platform and improve the user experience.
– **Security:** To ensure the security of the website and platform.
– **Legal obligations:** To comply with legal, regulatory obligations or court orders.
– **Defense in lawsuits:** To defend our interests in judicial, administrative or arbitration proceedings. – **Acquisition evaluation:** To evaluate new acquisitions of products, services or equity interests.
– **Investigations:** To investigate complaints made through our Whistleblower Channel.
– **Meetings:** To hold meetings, videoconferences or conference calls.
– **Third-party referrals:** To receive referrals from third parties about their interest in our products or services.
– **Internal audits:** To conduct internal audits of our platforms and systems.
Data collected
– **Registration data:** Full name, email, telephone number, CPF, organization information, among others.
– **Usage data:** Clicks, page scrolling, geolocation, IP, browser, device type, language preferences, etc.
– **Other information:** Additional data voluntarily entered by users in resumes or communications.
Responsibility for the veracity of data
– The User is responsible for the veracity of the data provided.
– Bee CRM is not responsible for the veracity of the data provided and any damages resulting from inaccuracy will be borne by the User.
Sensitive Data
– Bee CRM does not collect and/or Process Sensitive Data, except when necessary, observing the hypotheses provided for by the LGPD.
Consent
– By accepting this Privacy Policy, the user consents to the use of the information collected for advertising purposes and provision of services by Bee CRM.
Links to other websites
– Bee CRM may contain links to other websites with different privacy policies.
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Duration of Personal Data Processing
– The period of Personal Data Processing may vary depending on the type of product or service contracted.
– The data will be deleted when the purpose is achieved or when it is no longer necessary.
Sharing of Personal Data
– Bee CRM does not share users’ Personal Data, except as permitted by the LGPD.
Storage and Responsibility for Collected Information
– Bee CRM adopts strict security standards to protect the information provided.
– Bee CRM is not responsible for security breaches or virus attacks on the Platform.
– Access to the information collected is restricted to authorized persons.
Erase of Personal Data
– Personal Data will be deleted after the end of its Processing, except for compliance with legal or regulatory obligations.
– The User may request the deletion of their Personal Data through the service channels.
User Rights
– The LGPD grants a series of rights to holders of Personal Data, such as confirmation of the existence of Processing, access to data, correction, anonymization, blocking, deletion, portability, information about sharing, revocation of consent, reporting to the ANPD, opposition to processing and review of automated decision.
Cookie Policy
– What are cookies?
Small files downloaded to the computer to improve the user experience.
– How do we use cookies?** For various purposes, such as account management, login, email newsletters, order processing, surveys, forms, website preferences, and third-party cookies such as Google Analytics.
Disabling cookies: This can be done by adjusting the browser settings, but may affect the functionality of the website.
User Commitment
– The user undertakes to use the content and information offered by Bee CRM appropriately, not engaging in illegal activities or those that cause harm.
Contact
– To discuss matters related to the Privacy Policy, please contact us by email: Bee [email protected]
Effective Date
– This policy is effective as of July/2024.
